Marcie Coate, Csm
About Marcie Coate, Csm
Marcie Coate is an IT Program Manager with extensive experience in managing cross-functional teams and international programs. Currently employed at Laitram, she previously held a senior project management role at iSeatz and has worked with various prominent companies in the travel and transportation sector.
Current Role at Laitram
Marcie Coate serves as an IT Program Manager at Laitram, a position she has held since 2021. In this role, she focuses on managing cross-functional teams to achieve project goals and deliverables. Her work involves overseeing various IT programs and ensuring that projects align with organizational objectives. Based in New Orleans, Louisiana, she has contributed to the company's success through her strong leadership and relationship management skills.
Previous Experience at iSeatz
Before joining Laitram, Marcie Coate worked at iSeatz as a Senior Project Manager from 2010 to 2021. During her eleven years in this role, she managed multiple projects within the travel and transportation sector. Her responsibilities included coordinating with diverse teams and ensuring project deliverables were met. This experience solidified her expertise in managing complex projects and working with various stakeholders.
Background in Customer Service
Marcie Coate began her career at Catalyst Rx as a Customer Service & Call Center Supervisor from 2002 to 2005. This role provided her with foundational skills in customer service and team management. Her experience in this position contributed to her ability to handle cross-functional teams and manage relationships effectively in her later roles.
Education and Expertise
Marcie Coate studied at the College of Southern Nevada, where she earned an Associate's degree in Business Administration and Management from 1996 to 1999. Her educational background has equipped her with essential knowledge in business operations, which she applies in her current and previous roles. Additionally, she possesses advanced proficiency in various software tools, including JIRA, Confluence, and Smartsheet, enhancing her project management capabilities.
Skills in Project Management
Marcie Coate exhibits a logical approach to problem-solving and demonstrates patience in analyzing options for solutions. She has managed international and cross-cultural programs, showcasing her strong relationship skills with development and quality assurance teams. Her ability to research, analyze situations, and propose creative solutions has enabled her to complete projects under budget deadlines.