Brian Gibson
About Brian Gibson
Brian Gibson serves as the Director of Customer Support at Lambda, a position he has held since 2024. With over 15 years of experience in data center operations management, he has previously held various leadership roles at LightEdge Solutions and Hostway Corporation.
Work at Lambda
Brian Gibson has served as the Director of Customer Support at Lambda since 2024. In this role, he is responsible for overseeing the strategic guidance of the Customer Support Department. His leadership focuses on enhancing customer satisfaction and operational efficiency within the organization. His tenure at Lambda marks a significant addition to his extensive career in customer support and data center operations management.
Previous Experience in Customer Support
Before joining Lambda, Brian Gibson held several key positions in customer support and operations. He worked at LightEdge Solutions as Director of Customer Support from 2018 to 2024, where he developed strategies to improve service delivery. Prior to that, he was a Manager of Support at LightEdge Solutions from 2015 to 2016. His earlier roles at Hostway Corporation included Senior Manager for Managed and Cloud Support, NOC Supervisor, and Product Manager, contributing to his comprehensive expertise in the field.
Education and Expertise
Brian Gibson studied at Coastal Bend College from 2003 to 2006, where he gained foundational knowledge relevant to his career in technology and support services. He also completed his education at Alice High School. With over 15 years of experience in data center operations management, he has developed a strong skill set in mentoring and leadership, focusing on fostering professional growth within teams.
Leadership and Mentoring
Brian Gibson is recognized for his ability to mentor and develop new leaders within organizations. He has a proven track record of creating a culture that emphasizes personal responsibility and knowledge sharing. His leadership style promotes professional growth, enabling team members to thrive in their roles and contribute effectively to organizational goals.
Career Timeline
Brian Gibson's career spans over a decade, with significant roles at multiple organizations. He began at Hostway Corporation as Enterprise Server Support I/II from 2006 to 2008, then progressed to various managerial positions, including NOC Supervisor and Senior Manager for Managed and Cloud Support. His time at LightEdge Solutions included roles as Manager and Director of Support, culminating in his current position at Lambda.