Jordan Uggla
About Jordan Uggla
Jordan Uggla is a Software Engineer with a strong focus on enhancing software usability through collaboration between users and developers. He has over a decade of experience in providing technical support for Free and Open Source Software, particularly GNU GRUB, and has held various engineering roles, including positions at Lambda and Willits Charter School.
Work at Lambda
Jordan Uggla currently serves as a Software Engineer at Lambda, a position held since 2023. In this role, Jordan focuses on enhancing software usability by acting as a liaison between users and developers. Prior to this, Jordan worked as a Senior Linux Support Engineer at Lambda from 2021 to 2024, where responsibilities included providing technical support and improving software functionality.
Previous Experience in Information Technology
Before joining Lambda, Jordan worked as the Information Technology Coordinator at Willits Charter School from 2016 to 2021. This role involved managing IT resources and providing technical support within the educational environment. Additionally, Jordan was an Embedded Software Developer at VARNA Products from 2011 to 2017, contributing to the development of embedded systems.
Education and Expertise
Jordan Uggla studied Computer Science at Folsom Lake College, earning an Associate of Science (A.S.) degree from 2011 to 2016. This educational background laid the foundation for a career in software engineering and technical support. Jordan has over a decade of experience providing technical support for Free and Open Source Software (FOSS), with a particular emphasis on GNU GRUB.
Technical Skills and Problem-Solving
Jordan engages in deep problem-solving by exploring documentation, support forums, and project codebases. This approach is applied even to projects not personally used, demonstrating a commitment to understanding and resolving complex issues. Jordan enjoys collaborating with project developers to solve intricate bugs and improve documentation, enhancing the overall user experience.