Mike S.
About Mike S.
Mike S. serves as the Head of Customer Support at Lambda, a position he has held since 2023. He has a background in management and computer science, with previous roles in customer support and system administration.
Work at Lambda
Mike S. has been serving as the Head of Customer Support at Lambda since 2023. In this role, he is responsible for overseeing customer support operations and ensuring high-quality service delivery. His position is based in the San Francisco Bay Area, where he leads a team dedicated to enhancing customer satisfaction and support efficiency.
Education and Expertise
Mike S. is currently pursuing a Bachelor of Arts in Management at The Open University of Israel, a program he has been engaged in since 2018. He previously studied Computer Science at Yohana Jabotinsky, where he completed his high school education. This educational background provides him with a solid foundation in both management principles and technical skills.
Background
Prior to his current role at Lambda, Mike S. held various positions in customer support and IT. He worked as the Head of Customer Support at Hunters from 2021 to 2023, where he gained significant experience in managing customer relations. His earlier roles include System Administrator and IT Support Specialist at Better Place, as well as a System Administrator at DRiiVZ.
Previous Work Experience
Mike S. has accumulated extensive experience in the IT and customer support sectors. He worked at Better Place as an IT Support Specialist from 2010 to 2011 and then as a System Administrator from 2011 to 2013. After that, he joined DRiiVZ as a System Administrator for a year. His transition to customer support began at Hunters, where he served for two years before moving to Lambda.