Sherry Ann Chiong
About Sherry Ann Chiong
Sherry Ann Chiong serves as the RMA Service Manager at Lambda, a position she has held since 2021. She holds a Master's Degree in Information Systems Management from Keller Graduate School of Management and a Bachelor's Degree in Computer Science and Information Technology from Asia Pacific College.
Work at Lambda
Sherry Ann Chiong has been serving as the RMA Service Manager at Lambda since 2021. In this role, she is responsible for managing the Return Merchandise Authorization (RMA) process, ensuring efficient handling of product returns and customer service. Her tenure at Lambda spans three years, during which she has contributed to the company's operational efficiency and customer satisfaction.
Education and Expertise
Sherry Ann Chiong holds a Master's Degree in Information Systems Management from the Keller Graduate School of Management of DeVry University. She completed her studies from 2014 to 2017. Prior to this, she earned a Bachelor's Degree in Computer Science and Information Technology with a specialization in Systems Software Engineering from Asia Pacific College, studying from 2001 to 2005. Her educational background provides her with a solid foundation in both technical and management aspects of information systems.
Background
Sherry Ann Chiong has a background in computer science and information technology, which she developed through her academic pursuits. Her studies in Systems Software Engineering have equipped her with the necessary skills to navigate the complexities of technology management. This background supports her current role in overseeing RMA processes at Lambda.
Professional Experience
With three years of experience as an RMA Service Manager at Lambda, Sherry Ann Chiong has developed expertise in managing product returns and enhancing customer service operations. Her role involves coordinating with various departments to ensure that the RMA process runs smoothly and efficiently, contributing to the overall effectiveness of the company's service delivery.