Christy A Stark
About Christy A Stark
Christy A Stark is a Store Manager at Lamps Plus in the Austin, Texas area, where she has worked since 2018. With a background in retail management at JCPenney, she has implemented successful training programs and optimized store operations to enhance customer satisfaction and sales performance.
Work at Lamps Plus
Christy A Stark has been employed at Lamps Plus since 2018, serving as Store Manager for the Austin, Texas area. In this role, she has focused on enhancing customer experience and optimizing store operations. Under her management, the Austin store achieved a notable rank of 3rd in sales gain for the year 2019. Stark has also been responsible for implementing strategies that attract new customers and increase store traffic.
Previous Experience at JCPenney
Before joining Lamps Plus, Christy A Stark held various positions at JCPenney from 2000 to 2017. She began her career there as a Department Manager and progressed to roles including District Merchandise Manager and Assistant Store Manager. During her tenure, she was responsible for managing store operations, optimizing floor plans, and implementing customer service training programs, which contributed to high customer satisfaction ratings.
Education and Expertise
Christy A Stark earned a Bachelor of Science (B.S.) degree in Applied Arts and Technology from Southwest Texas State University. Her educational background supports her expertise in retail management and customer service. Stark's academic training complements her extensive experience in the retail sector, particularly in managing store operations and enhancing customer satisfaction.
Achievements in Customer Service
Stark implemented a comprehensive customer service training program that resulted in a customer satisfaction ranking of 4.8. This initiative reflects her commitment to improving customer interactions and ensuring a positive shopping experience. Additionally, her leadership in planning store merchandise based on market pricing and customer demand has contributed to her store's sales performance.
Trade Business Management
In her previous role, Christy A Stark was selected as a key account manager for JCPenney's trade business line. She managed 450 multi-unit accounts across the US, Canada, and Mexico, achieving a conversion rate of 50.8% and a margin of 59%. This experience highlights her ability to manage large accounts and drive business growth.