Ann Kathrin Holz
About Ann Kathrin Holz
Ann Kathrin Holz is a Customer Support professional currently working at Lanes & Planes GmbH in Munich since 2020. She has a background in Wirtschaftspsychologie from IU Internationale Hochschule and extensive experience in the tourism sector from her previous role at Reiseservice Hofmann.
Current Role at Lanes & Planes GmbH
Ann Kathrin Holz serves as a Customer Support representative at Lanes & Planes GmbH in München. She has held this position since 2020, contributing to the company's commitment to customer care. In her role, she focuses on providing assistance for travel-related queries, ensuring that customers receive the information and support they need. Ann values team spirit and participates in regular coaching sessions to enhance team performance and service quality.
Education and Expertise
Ann Kathrin Holz is pursuing a degree in Wirtschaftspsychologie at IU Internationale Hochschule, where she has been studying since 2021 and is expected to complete her studies in 2024. Her educational background also includes an Ausbildung from Gustav-von-Schmoller-Schule Heilbronn, completed from 2006 to 2009. Additionally, she obtained her Abitur from Hohenstaufengymnasium, where she studied from 1993 to 2006. This extensive education equips her with valuable skills applicable to her current role in customer support.
Previous Experience in the Tourism Industry
Before joining Lanes & Planes GmbH, Ann Kathrin Holz worked in the tourism sector at Reiseservice Hofmann from 2010 to 2020. During her ten years in this role, she gained significant experience in customer service and support within the travel industry. This background has contributed to her current expertise in handling travel-related inquiries and providing effective solutions to customers.
Commitment to Customer Care
Ann Kathrin Holz is passionate about customer care and is dedicated to providing maximum support for clients. Her approach emphasizes understanding customer needs and delivering timely assistance. Ann's commitment to customer satisfaction is reflected in her active engagement in her role and her focus on applying her academic knowledge to practical scenarios in customer support.