Cyriella Wierks Buskens
About Cyriella Wierks Buskens
Cyriella Wierks Buskens is a Customer Success Manager with over 13 years of experience in the translation and localization industry, currently working at LanguageWire since 2021. She specializes in establishing effective processes for complex projects and has held various roles within the company, including Project Manager and Vendor Manager.
Current Role at LanguageWire
Cyriella Wierks Buskens serves as a Customer Success Manager at LanguageWire since 2021. In this role, she is responsible for authoring process documentation and conducting quality assurance. She also provides training to team members, enhancing their skills and knowledge in the translation and localization industry.
Experience at LanguageWire
Cyriella has extensive experience at LanguageWire, having held multiple positions over the years. She worked as a Project Manager from 2008 to 2016, followed by a role as Vendor Manager from 2012 to 2014. Later, she served as a Senior Project Manager from 2017 to 2021. Throughout her tenure, she specialized in setting up best processes for complex projects and was actively involved in brainstorming and testing new features to improve operational efficiency.
Education and Qualifications
Cyriella studied at Cambreur College, where she completed her Hoger algemeen voortgezet onderwijs (Havo) from 1997 to 2003. She furthered her education at Fontys Hogeschool Tilburg, achieving a degree in Lerarenopleiding Basisonderwijs (PABO) from 2003 to 2007. This educational background has contributed to her skills in training and process documentation.
Previous Work Experience
Before joining LanguageWire, Cyriella worked at Albert Heijn as Afdelingshoofd Health & Beauty for eight months in 2006-2007. She also held the position of Eerste verkoopmedewerkster at Kruidvat from 2004 to 2006. These roles provided her with foundational experience in customer service and team management.
Industry Expertise
With over 13 years of experience in the translation and localization industry, Cyriella has developed a strong expertise in managing complex projects. Her focus on establishing effective processes and her involvement in feature testing highlight her commitment to continuous improvement and operational excellence in her field.