Heide Möller
About Heide Möller
Heide Möller is a Customer Success Director at LanguageWire, with a robust background in project management and vendor quality management. She has over 20 years of experience in the language services industry, having held various leadership roles at Lionbridge and LanguageWire.
Current Role at LanguageWire
Heide Möller serves as the Customer Success Director at LanguageWire, a position she has held since 2021. In this role, she has been instrumental in shaping the customer success strategies of the organization. Her responsibilities include overseeing customer relationships and ensuring satisfaction with LanguageWire's services. Möller is also actively involved in the hiring processes, promoting job openings for Customer Success Manager positions.
Previous Experience at LanguageWire
Prior to her current position, Heide Möller worked at LanguageWire for a total of 13 years in various roles. She served as Vendor & Quality Manager from 2008 to 2018, where she gained extensive experience in vendor and quality management. Additionally, she held the position of Operations Manager from 2018 to 2021, further contributing to the operational efficiency of the company.
Experience at Lionbridge
Heide Möller has a strong background in project management, demonstrated by her seven-year tenure as Team Lead at Lionbridge from 2001 to 2008. In this role, she managed various projects and teams, enhancing her skills in leadership and project execution. Her experience at Lionbridge laid a solid foundation for her subsequent roles in customer success and operations.
Educational Background
Heide Möller studied at Stiftung Universität Hildesheim from 1990 to 1996, where she focused on Fachübersetzung Technik and achieved a Diplom. She also attended Pontificia Universidad Javeriana for one year from 1992 to 1993. Her educational background supports her expertise in language and project management.