Marcus Schöne
About Marcus Schöne
Marcus Schöne is a Customer Success Manager at LanguageWire in Hamburg, Germany, where he has worked since 2022. He studied Japanese language and literature at both Universität Hamburg and Kobe University.
Work at LanguageWire
Marcus Schöne has been serving as a Customer Success Manager at LanguageWire since 2022. He is based in Hamburg, Deutschland. In this role, he focuses on ensuring customer satisfaction and fostering strong relationships with clients. His responsibilities include addressing customer needs and facilitating effective communication between clients and the company.
Education and Expertise
Marcus Schöne studied Japanische Sprache und Literatur at Universität Hamburg, where he earned a Magister degree from 2006 to 2013. He also participated in an Auslandsstudium at Kobe University from 2009 to 2010, enhancing his expertise in Japanese language and culture. This educational background supports his professional role in customer success, particularly in contexts involving Japanese-speaking clients.
Background
Before joining LanguageWire, Marcus Schöne worked at ARBEIT UND MEHR GmbH as a Sachbearbeiter for five months in 2014 to 2015. His experience in this position contributed to his skills in customer service and administrative tasks, which are essential in his current role.
Career Progression
Marcus Schöne's career has evolved from his academic pursuits in Japanese studies to practical applications in customer success management. His transition from ARBEIT UND MEHR GmbH to LanguageWire marks a significant step in his professional development, allowing him to leverage his language skills and customer service experience in a dynamic environment.