Benan Renk
About Benan Renk
Benan Renk is a Desktop Support Analyst with experience in managing both Mac and Windows environments. He has previously worked as a Technology Coordinator at Hult International Business School and as a Customer Support Officer at City, University of London.
Current Role at Lansdowne Partners
Benan Renk currently holds the position of Desktop Support Analyst at Lansdowne Partners, where he has been employed since 2021. His role involves providing technical support and assistance to users, ensuring efficient operation within the firm's IT infrastructure. Renk specializes in managing both Mac and Windows environments, demonstrating a strong attention to detail in his work.
Previous Experience at Hult International Business School
Prior to his current role, Benan Renk served as a Technology Coordinator at Hult International Business School from 2019 to 2021. During his two years in this position, he was responsible for overseeing technology-related initiatives and providing support to students and faculty in London, England.
Experience at City, University of London
In 2018, Benan Renk worked as a Customer Support Officer, Desktop Support at City, University of London for one month. This role involved assisting users with technical issues and enhancing their overall experience with the university's IT services.
Education and Expertise in Business Computing Systems
Benan Renk studied at City University London, where he earned a Bachelor of Science in Business Computing Systems from 2014 to 2018. His educational background provides him with a solid foundation in both business and technology, which he applies in his current and previous roles.
Technical Skills and Communication Abilities
Benan Renk possesses strong communication skills, enabling him to effectively interact with customers of varying levels of IT experience. He is experienced in using remote support tools such as TeamViewer, Quick Assist, Zoom, and Windows remote assistant tools, which facilitate user support and troubleshooting.