Janie Ferland
About Janie Ferland
Janie Ferland is a Sales Operations Specialist with a diverse background in administrative and customer service roles across various industries. She has accumulated extensive experience in sales and operations since 2020 and has worked for multiple organizations in Canada, including Beaulieu Artistik Management and Vanderlande.
Current Role at Laserax
Janie Ferland serves as a Sales Operations Specialist at Laserax, a position she has held since 2020. In this role, she is responsible for supporting sales operations, enhancing efficiency, and contributing to the overall sales strategy of the company. Her experience in administrative roles has equipped her with the skills necessary to excel in this position.
Previous Experience in Administrative Roles
Before joining Laserax, Janie Ferland accumulated extensive experience in administrative roles across various organizations. She worked as an Administrative Assistant at Beaulieu Artistik Management from 2019 to 2020, and at Vanderlande from 2017 to 2018. Additionally, she served as an Administrative Assistant at Optosecurity for three years, from 2014 to 2017. These positions provided her with a solid foundation in office management and customer service.
Customer Service Background
Janie Ferland has a strong background in customer service, having worked as a Customer Service Associate at Nobel Biocare from 2012 to 2014. Her role involved engaging with clients and addressing their needs, which enhanced her communication skills and understanding of customer relations. She also held customer service positions at Couche-Tard and as a Sales Consultant and Optometrist Assistant at Lunetterie Farhat.
Education and Training
Janie Ferland's educational background includes studies at Campus Notre-Dame-de-Foy, where she achieved a DEC in Languages and another DEC in Fashion/Apparel Design. She also studied Introduction to Business Management at the University of Ottawa. Currently, she is pursuing a Master Makeup Artistry certification at QC Makeup Academy, which she began in 2017. This diverse education supports her multifaceted career.
Hospitality Experience
Janie Ferland has experience in the hospitality industry, having worked at Westin Hotels & Resorts and Hotel Grand Pacific. At Westin, she served as a Service Express Attendant and a Housekeeping Coordinator. At Hotel Grand Pacific, she worked as an In-room Dining and Banquet Server, as well as a Barista and Room Attendant. These roles contributed to her skills in service delivery and team collaboration.