Britton Young
About Britton Young
Britton Young is an Enterprise Customer Success Manager currently working at LASSO in Charleston, South Carolina. He has extensive experience in customer success and project management, having held various roles at companies such as Blue Acorn iCi, C.H. Robinson Worldwide, Inc., Benefitfocus, and BoomTown.
Current Role at LASSO
Britton Young serves as the Enterprise Customer Success Manager at LASSO, a position he has held since 2022. He operates from Charleston, South Carolina, where he focuses on enhancing customer satisfaction and ensuring successful engagement with enterprise clients. His role involves strategizing customer success initiatives and fostering strong relationships to drive business outcomes.
Previous Experience at Benefitfocus
Prior to his current role, Britton Young worked at Benefitfocus in various capacities. He served as the Manager of Customer Success Management from 2020 to 2022 and as a Customer Success Manager from 2017 to 2019. His tenure at Benefitfocus spanned a total of four years and involved overseeing customer success strategies and managing client relationships in the Charleston, South Carolina area.
Career at C.H. Robinson Worldwide, Inc.
Britton Young's career includes significant experience at C.H. Robinson Worldwide, Inc. He held the position of International Account Manager from 2007 to 2012 for five years, followed by a role as Manager of Global Forwarding for one year in 2012 to 2013. His work involved managing international accounts and overseeing global forwarding operations.
Experience at BoomTown - Real Estate Platform
At BoomTown - Real Estate Platform, Britton Young contributed as a Success Manager from 2013 to 2016, followed by a role as Digital Success Strategist from 2016 to 2017. His experience at BoomTown focused on enhancing customer success and implementing digital strategies to improve client engagement and satisfaction.
Education and Qualifications
Britton Young earned a Bachelor of Science degree in Business and Marketing from the University of South Carolina, where he studied from 2002 to 2006. His educational background provides a foundation for his expertise in customer success management and strategic business operations.