Emily Rittenhouse
About Emily Rittenhouse
Emily Rittenhouse serves as the Chief of Staff at LASSO in Charleston, South Carolina, where she has worked since 2023. She holds an MBA from Binghamton University and has extensive experience in customer success, operations, and organizational development across various companies.
Work at LASSO
Emily Rittenhouse serves as Chief of Staff at LASSO, a position she has held since 2023 in the Charleston, South Carolina Metropolitan Area. In this role, she leads strategic initiatives, including crafting fundraising pitches and developing materials for investors and board members. She collaborates cross-functionally to optimize internal operations, focusing on product roadmap processes, vendor management, and enabling the go-to-market team. Previously, she worked at LASSO as the Organizational Development and People Operations Lead from 2022 to 2023 and as a Customer Onboarding & Implementation Specialist in 2022.
Education and Expertise
Emily Rittenhouse holds a Master of Business Administration (M.B.A.) from Binghamton University School of Management, where she specialized in Business Analytics. She also earned a Bachelor of Science in Business Administration and Spanish Language from SUNY Geneseo. Additionally, she studied Spanish Language and Literature at Universidad Nacional de Costa Rica. Emily is currently enrolled in a 6-month ICF-accredited coaching program, aiming to become a certified coach in 2024.
Professional Background
Emily Rittenhouse has a diverse professional background, having worked in various roles across multiple organizations. Prior to her current position at LASSO, she served as Head of Customer Success & Operations at FORTË from 2021 to 2022 and as Director of Account Management from 2020 to 2021. She also held the position of Senior Partnerships Manager and Team Lead at Peerfit from 2018 to 2020 and worked as a Senior Consultant and Health & Wellness Team Lead at EPIC Insurance Brokers & Consultants from 2016 to 2018.
Achievements and Contributions
In her roles, Emily Rittenhouse has championed initiatives to enhance the employee experience, including orchestrating engaging all-hands meetings and virtual calls. She partners with the VP of HR at LASSO to oversee employee lifecycle management, focusing on ATS automations and access management. Emily is passionate about building scalable internal operations at startups and contributing to a positive company culture. Her strengths include Gallup CliftonStrengths in Harmony, Developer, Empathy, Adaptability, and Maximizer.