Emma Stendig
About Emma Stendig
Emma Stendig serves as the Vice President of Strategic Accounts at Latch, where she has worked since 2022. She has held various roles at Latch and has a background in customer support and compliance, along with a law degree from Tulane University.
Current Role at Latch
Emma Stendig serves as the Vice President of Strategic Accounts at Latch, a position she has held since 2022. In this role, she is responsible for overseeing strategic partnerships and driving account management initiatives. Her leadership focuses on enhancing customer relationships and ensuring the alignment of services with client needs.
Previous Experience at Latch
Emma Stendig has held multiple positions at Latch prior to her current role. She was the Senior Director and Chief of Staff for Operations from 2020 to 2021, where she managed operational strategies. Before that, she served as the Head of Customer Support and Success from 2018 to 2019, and as the Director of Customer Experience from 2019 to 2020. Additionally, she was the Vice President of Customer Success from 2021 to 2022.
Educational Background
Emma Stendig earned her Juris Doctor (JD) degree from Tulane University Law School, specializing in Sports Law, from 2010 to 2013. She also holds a Bachelor of Arts (BA) in Religious Studies from Kenyon College, which she completed from 2005 to 2009. Her education has provided her with a strong foundation in legal principles and critical thinking.
Early Career Experience
Emma Stendig began her career in the sports and compliance sector. She worked as an Enforcement and Compliance Representative at the NCAA for three months in 2012. Additionally, she gained experience as a Legal Intern at Friedman & Salisbury Sports Management LLC in 2011. Her early roles contributed to her understanding of compliance and customer support in the sports industry.
Customer Support Roles
Emma Stendig has extensive experience in customer support. She worked at FanDuel as a Customer Support Agent from 2015 to 2016 and later as a Customer Support Supervisor from 2016 to 2017. She also served as the Head of Customer Support at Informed.co from 2017 to 2018. These roles have equipped her with skills in managing customer relationships and enhancing user experiences.