Juan Manuel Sanjiao
About Juan Manuel Sanjiao
Juan Manuel Sanjiao is a Customer Support Specialist with extensive experience in technical consulting and customer care. He has worked in various roles across multiple companies, including Bondi-ar and Latch, and possesses expertise in training and troubleshooting for clients.
Work at Latch
Currently, Juan Manuel Sanjiao serves as a Customer Support Specialist at Latch, a position he has held since 2023. In this role, he focuses on providing support and solutions to clients, leveraging his extensive background in customer care and technical consulting. His responsibilities include troubleshooting and conducting training sessions for various clients, ensuring they effectively utilize the company's products and services.
Current Employment at Bondi-ar
Juan Manuel Sanjiao has been working as a Full Stack Developer at Bondi-ar since 2023. This position allows him to apply his programming skills and technical expertise in a remote work environment. His role involves developing and maintaining applications, contributing to the overall functionality and user experience of the company's digital offerings.
Previous Experience at Airspan Networks
Before his current roles, Juan Manuel Sanjiao worked at Airspan Networks as a Customer Care Engineer from 2016 to 2023. During his seven years there, he provided technical support and solutions to customers, enhancing their experience with the company's products. His work involved addressing customer inquiries and resolving issues related to telecommunications technology.
Education and Expertise
Juan Manuel Sanjiao studied at Universidad Tecnológica Nacional, where he achieved a Tecnico Superior en Programacion from 2010 to 2012. He furthered his education at Universidad Nacional de Tres de Febrero, obtaining a degree in Ingeniería en Computación from 2012 to 2017. He is fluent in English and holds certifications in ITIL and team management, which complement his technical skills in providing consulting for radio and networking issues.
International Project Experience
Juan Manuel Sanjiao has gained international project experience across various regions, including Europe, Asia, the United States, and Latin America. This exposure has enriched his understanding of diverse technical environments and client needs, allowing him to effectively address a wide range of challenges in his roles.