Laudspeaker
Laudspeaker, formerly known as Askly and Tachyon, is a B2B company specializing in engineering, product, and design tools for creating high-quality onboarding experiences and customer messaging platforms.
Overview
Laudspeaker is a B2B company operating in the sub-industry of Engineering, Product, and Design. Based out of Mountain View, CA, and New York, NY, USA, with a strong remote team presence, Laudspeaker specializes in creating high-quality product onboarding experiences and omni-channel customer messaging platforms. The company's open-source tools are designed to optimize and streamline customer interactions across various channels.
Services
Laudspeaker offers a suite of tools aimed at enhancing customer engagement through product onboarding and messaging workflows. The services include a no-code customer journey builder that allows users to create visual flows, specifying how, when, and where customers should receive messages. The platform provides a graphical interface that enables teams to construct and manage complex messaging workflows, view stats, and ensure comprehensive communication via in-product flows, emails, SMS, Slack, and more channels.
Locations
Laudspeaker operates from two main physical locations: Mountain View, CA, USA, and New York, NY, USA. In addition to these primary offices, the company has an established remote work structure, enabling it to effectively function as a fully remote organization. This setup provides flexibility and access to a diverse talent pool across the United States and Canada.
History and Former Names
Laudspeaker was part of the Y-Combinator W21 batch and has undergone rebranding in its history. The company was formerly known as Askly and Tachyon before adopting its current name. The rebranding reflects Laudspeaker's evolving focus and expanding range of services in the B2B sector.
Tools and Platform
Laudspeaker's platform is an open-source omni-channel customer messaging tool. It includes key features such as a no-code customer journey builder and a graphical interface for visualizing and managing customer engagement workflows. The platform is designed to integrate with various communication channels, allowing businesses to connect with users through emails, SMS, in-product flows, Slack, and more. This comprehensive suite aids companies in delivering tailored messages and maintaining cohesive engagement strategies.