Shannon Mason
About Shannon Mason
Shannon Mason is a Senior Business Operations Manager at LaunchPad Lab, where she has worked since 2022. She has a diverse background in business operations and customer service, with previous roles at LaunchPad Lab, Quicken Loans, and ChannelIQ.
Current Role as Senior Business Operations Manager
Shannon Mason currently serves as the Senior Business Operations Manager at LaunchPad Lab. She has held this position since 2022 and operates out of Chicago, Illinois. In this role, she is responsible for overseeing various business operations, ensuring efficiency, and driving strategic initiatives within the organization.
Experience at LaunchPad Lab
Shannon Mason has a significant history with LaunchPad Lab, having worked there in multiple capacities. She initially served as an Executive Assistant from 2018 to 2020, where she supported operational functions. Following this role, she transitioned to Business Operations Manager from 2020 to 2022, before advancing to her current position as Senior Business Operations Manager.
Previous Employment History
Prior to her tenure at LaunchPad Lab, Shannon Mason worked at Quicken Loans as a Mortgage Banker from 2012 to 2013. She also held the position of Account Executive at ChannelIQ for 10 months in 2014. Additionally, she was employed at First Look Appraisals, LLC as Customer Service Team Lead from 2014 to 2017, where she managed customer service operations.
Educational Background
Shannon Mason earned her Bachelor’s Degree in Communication with a focus on Public Relations from Michigan State University. This educational background has equipped her with the skills necessary for effective communication and relationship management in her professional roles.