Christopher Macfarlane
About Christopher Macfarlane
Christopher Macfarlane is an Information Technology Specialist with extensive experience in IT and technical support roles in the Greater Chicago Area. He has worked at Lauterbach & Amen, LLP since 2018 and has a strong background in customer service and product training.
Work at Lauterbach
Christopher Macfarlane has been employed at Lauterbach & Amen, LLP since 2018, serving as an Information Technology Specialist. In this role, he is responsible for providing technical support and solutions to enhance the firm's IT infrastructure. His position involves addressing end-user issues and ensuring the smooth operation of technology systems within the organization.
Education and Expertise
Christopher Macfarlane studied at DePaul University, where he earned a Bachelor of Arts degree from 2011 to 2014. His educational background has equipped him with the knowledge and skills necessary for a career in information technology. He possesses a strong foundation in end-user technical support and product training, which he has applied throughout his professional journey.
Background in IT and Technical Support
Christopher has accumulated extensive experience in the IT sector, particularly in technical support roles. He worked at Computerworks Of Chicago as a Technical Support Specialist from 2015 to 2017 and then as a Training and Installation Specialist from 2017 to 2018. His roles involved providing customer service and technical assistance, contributing to his expertise in the field.
Military Experience
Before his career in information technology, Christopher Macfarlane served in the United States Marine Corps as a Battalion Ammunition Technician from 1993 to 1997. This experience provided him with valuable skills in logistics and operations, which have contributed to his professional development in subsequent roles.
Customer Service Skills
Christopher possesses extensive experience in customer service within the IT sector. His roles have required him to interact with clients and end-users, addressing their technical needs and ensuring satisfaction with IT services. This focus on customer service has been a significant aspect of his career.