Eric Castro
About Eric Castro
Eric Castro is a Systems & Network Technologist with extensive experience in IT roles across various organizations. He has a strong background in system security, compliance, and user support, currently working at Lawrence Livermore National Laboratory since 2019.
Work at Lawrence Livermore National Laboratory
Eric Castro has been employed at Lawrence Livermore National Laboratory as a Systems & Network Technologist since 2019. In this role, he is responsible for managing and optimizing network systems, ensuring operational efficiency and security. His experience in this position contributes to the laboratory's mission of advancing scientific research and technology.
Previous Experience in Information Technology
Prior to his current role, Eric Castro worked at several organizations in various IT positions. He served as an Information Technology Specialist at Operating Engineers #3 Federal Credit Union from 2006 to 2009, where he focused on enhancing system controls for security and efficiency. He later worked as an IT Field Services Tech at Restoration Hardware from 2015 to 2018, and as an Installation/Upgrade Coordinator at IMM from 2013 to 2014.
Education and Expertise
Eric Castro studied Computer Science at Las Positas College in Livermore, California, and completed his high school education at Livermore High School, earning a High School Diploma. His educational background supports his expertise in IT, particularly in system controls and compliance with regulatory standards such as SOX.
Technical Skills and Specializations
Eric Castro possesses a diverse skill set in information technology. He is experienced in designing internal system controls to enhance security and efficiency. His technical skills include proficiency in PC and Mac imaging, showcasing his versatility across different operating systems. Additionally, he has expertise in SOX compliance, ensuring that systems and processes adhere to regulatory standards.
Approach to Technical Support
Known for his patience with end-users, Eric Castro provides effective and empathetic technical support. His approach emphasizes understanding user needs and delivering solutions that enhance their experience with technology. This focus on user support is a key aspect of his professional identity in the IT field.