Randolph Potts
About Randolph Potts
Randolph Potts is a Tier 1 Support professional with extensive experience in desktop support and network administration. He has worked at Lawrence Livermore National Laboratory since 2017 and previously held positions at Sungevity and Robert Half.
Work at Lawrence Livermore National Laboratory
Randolph Potts has been employed at Lawrence Livermore National Laboratory since 2017, serving in the role of Tier 1 Support. His responsibilities include providing technical assistance and support to users, ensuring that IT systems operate effectively. The laboratory is known for its contributions to national security, scientific discovery, and energy innovation.
Previous Experience at Sungevity
Before joining Lawrence Livermore National Laboratory, Randolph Potts worked at Sungevity from 2011 to 2017 as Desktop Support. During his six years in this role, he was responsible for troubleshooting and resolving technical issues for employees, contributing to the efficiency of the company's operations in Oakland, California.
Early Career as PC Technician at Robert Half
Randolph Potts began his career in the IT field as a PC Technician at Robert Half in 2011. His tenure lasted for five months in Menlo Park, California, where he gained experience in providing technical support and managing computer systems.
Education and Expertise
Randolph Potts studied at Heald College, where he earned an Associate of Arts degree in Applied Science with a focus on Network Administration from 2009 to 2011. He also completed an Associate of Arts degree in Information Technology during the same period. His education has provided him with a solid foundation in IT principles and practices.