Victoria Carroll

Computer Support Technician @ Lawrence Livermore National Laboratory

About Victoria Carroll

Victoria Carroll is a Computer Support Technician at Lawrence Livermore National Laboratory, where she has worked since 2003. She holds the role of Information Systems Security Officer and manages various responsibilities related to computer security and incident response.

Work at Lawrence Livermore National Laboratory

Victoria Carroll has been employed at Lawrence Livermore National Laboratory since 1992, holding various positions over the years. She started as an Administrative Specialist IV, serving in that capacity for six years until 1998. Following this role, she worked as a Computer Programming Technician for five years until 2003. Since 2003, she has served as a Computer Support Technician, accumulating 21 years of experience in this position. In her current role, she also functions as the Information Systems Security Officer (ISSO).

Education and Expertise

Victoria Carroll studied at the University of San Francisco from 1995 to 1997. Her educational background complements her extensive professional experience in computer support and information systems security. She possesses expertise in managing CIAC Entrust keys, overseeing the CIAC Emergency Communication Network, and serving as a SIPRNET administrator.

Background in Computer Incident Advisory Capability

Carroll has significant involvement with the Computer Incident Advisory Capability (CIAC) team. She manages a hotline that serves as the primary contact point for 96 Department of Energy sites. Additionally, she prepares weekly reports and collaborates with US-CERT on CIAC’s reporting program. Her role includes providing backup support to the CIAC property custodian and overseeing the CIAC Emergency Communication Network.

Emergency Communications Team Participation

Victoria Carroll is a member of the Emergency Communications team at Lawrence Livermore National Laboratory. In this capacity, she works closely with the Department of Energy Headquarters' Emergency Communications Network Division Director, Program Manager, and Deputy Program Manager. Her responsibilities include setting up and maintaining both classified and unclassified ECN systems and CRYPTO equipment.

Professional Development and Conferences

Carroll attended the ECN User’s Group Conference on March 11-12, 2008. This participation reflects her commitment to professional development and staying informed about advancements in emergency communication and security systems.

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