Katherine Kearney
About Katherine Kearney
Katherine Kearney serves as the Customer and Employee Experience Operations Manager at Lazydays in Tampa, Florida, a position she has held since 2020. With extensive experience at Lazydays, she has progressed through various roles in customer service and operations since starting there in 2006.
Current Role at Lazydays
Katherine Kearney serves as the Customer and Employee Experience Operations Manager at Lazydays. She has held this position since 2020 and is based in Tampa, Florida. In her current role, she focuses on enhancing both customer and employee experiences, ensuring operational efficiency and satisfaction.
Previous Positions at Lazydays
Katherine Kearney has held multiple roles at Lazydays over the years. She worked as an Aftermarket Operations Manager from 2016 to 2019, and prior to that, she served as a Customer Care Manager from 2013 to 2016. Her experience also includes positions as a Customer Service Representative from 2006 to 2008 and as a Senior Customer Service Representative from 2008 to 2012. Additionally, she was a Customer Service Supervisor from 2012 to 2013 and a Customer Experience Operations Manager from 2019 to 2020.
Education and Qualifications
Katherine Kearney obtained her Bachelor of Business Administration (BBA) from Purdue University Global, completing her studies from 2019 to 2023. Prior to her degree, she graduated from Brandon Senior High School, earning her diploma from 2001 to 2005.
Career Timeline
Katherine Kearney's career at Lazydays spans from 2006 to the present. She began as a Customer Service Representative and progressed through various roles, including Senior Customer Service Representative, Customer Service Supervisor, Customer Care Manager, Aftermarket Operations Manager, and Customer Experience Operations Manager. Her current role as Customer and Employee Experience Operations Manager has been held since 2020.