Kimberly Perez Rolon
About Kimberly Perez Rolon
Kimberly Perez Rolon is a Process Manager in Service Operations at Lazydays, where she oversees project scope, budget, and schedule while designing essential documentation. With extensive experience in campground management and service processes, she has held various roles at Lazydays since 2003.
Current Role at Lazydays
Kimberly Perez Rolon serves multiple roles at Lazydays, including Process Manager for Service Operations since 2019, National RV Rental Manager, and RV Resort Manager since 2016. In her role as Process Manager, she is responsible for defining the scope, budget, and schedule for service operations projects. She designs new service processes to address challenges during project implementation and develops project management procedures to meet business goals in the Service Department.
Previous Experience at Lazydays
Kimberly has a long history with Lazydays, having worked there in various capacities. She served as Campground Administrator from 2003 to 2005 and as Assistant Manager from 2005 to 2013. Her experience in these roles provided her with a strong foundation in campground operations and management, contributing to her current responsibilities.
Education and Expertise
Kimberly Perez Rolon possesses expertise in process management and project implementation. She creates and designs essential documents such as training manuals, process outlines, flowcharts, and implementation procedures. Additionally, she educates business users on the operation and management of various business processes, enhancing overall efficiency within the organization.
Project Management Skills
In her current position, Kimberly develops and implements project management procedures and methodologies tailored to achieve business objectives in the Service Department. Her focus on defining project scope, budget, and schedule plays a critical role in ensuring successful project outcomes.