Dinesh Gurung
About Dinesh Gurung
Dinesh Gurung is a Team Leader at Lbf Travel, where he has worked since 2017. He has a background in customer service and process management, having previously held roles at Lbf Travel and Genpact.
Work at LBF Travel
Dinesh Gurung has been employed at LBF Travel since 2014. He began his tenure as a Customer Service Representative, a role he held for two years until 2016. Following this position, he served as a Team Supervisor for 11 months before advancing to the role of Team Leader in 2017. As a Team Leader, he has been responsible for overseeing team operations and ensuring high levels of customer satisfaction in San Diego, California. His continuous employment at LBF Travel highlights his commitment to the organization.
Previous Experience at Genpact
Prior to his time at LBF Travel, Dinesh Gurung worked at Genpact as a Process Associate from 2011 to 2013. This role was based in New York, New York, where he contributed to various operational processes. His experience at Genpact provided him with foundational skills in process management and customer service, which he later applied in his roles at LBF Travel.
Education and Expertise
Dinesh Gurung studied at Kendriya Vidyalaya from 2001 to 2007, focusing on Art. This educational background has likely contributed to his creative problem-solving abilities and communication skills, which are essential in customer service and team leadership roles. His academic experience has provided him with a diverse perspective that he applies in his professional endeavors.
Career Progression
Dinesh Gurung's career reflects a steady progression within the travel industry. Starting as a Customer Service Representative at LBF Travel, he quickly advanced to a supervisory role and then to Team Leader. His ability to take on increasing responsibilities demonstrates his leadership capabilities and dedication to the company. His experience across different roles has equipped him with a comprehensive understanding of customer service and team dynamics.