Christian Loyola
About Christian Loyola
Christian Loyola is a Service Desk Specialist with extensive experience in information technology and military service. He has worked for various organizations, including the US Army, General Motors, and LCRA, and possesses skills in data management, mobile device handling, and server administration.
Work at LCRA
Christian Loyola has been employed at the Lower Colorado River Authority (LCRA) since 2020, serving as a Service Desk Specialist. In this role, he is responsible for providing technical support and assistance to users, ensuring efficient operation of IT services. His expertise includes managing and troubleshooting various technical issues, contributing to the overall productivity of the organization.
Previous Employment Experience
Before joining LCRA, Christian Loyola held several positions in the IT field. He worked as a Service Desk Specialist at Tangoe for 7 months in 2018 and as an Information Technology Specialist at the American Cancer Society for 7 months in 2019. His career also includes a role at General Motors as an Information Technology Specialist for 7 months in 2016, and at Dell for 11 months in 2015. He served in the US Army as a Rifleman/Stryker Driver from 2011 to 2013.
Education and Expertise
Christian Loyola graduated from Georgetown High School with a diploma in 2011. He possesses expertise in managing and troubleshooting Windows Server environments and Active Directory. His technical skills extend to backup and restoration of files, ensuring data integrity and availability. He is proficient in using communication tools such as Cisco WebEx Connect and Lotus Notes 8.5.
Technical Skills and Proficiencies
Christian Loyola is experienced in handling a variety of mobile devices, including Android, iPhone, and Blackberry. He demonstrates the ability to multitask and adapt to changing workflows, meeting high productivity goals set by Global Service Desk Leadership. His technical background includes significant experience in IT support and service management.