Danae Gibbs
About Danae Gibbs
Danae Gibbs is a Parks Customer Service Representative at LCRA, where she has worked since 2018. She has over 10 years of experience in customer service and has held various positions in the hospitality industry, including roles at Eileens Colossal Cookies and Moody Gardens Hotel.
Work at LCRA
Danae Gibbs has been employed at the Lower Colorado River Authority (LCRA) as a Parks Customer Service Representative since 2018. In this role, she engages with customers and provides assistance related to park services. Her responsibilities include organizing resources and merchandise, ensuring a positive experience for visitors. Danae's focus on customer service aligns with LCRA's mission to enhance community engagement and promote outdoor activities.
Previous Employment Experience
Before her current position at LCRA, Danae Gibbs held various roles in the service industry. She worked as a Baker at Eileens Colossal Cookies Inc for seven months in 2013 in the Austin, Texas Area. In 2015, she served as a Front Desk Agent at Moody Gardens Hotel, Spa and Convention Center for two months in Galveston, Texas. Additionally, she worked at Riverbend Church in the Children's Ministry from 2017 to 2018 for eight months and spent ten months at Jimmy John's as an In-shop employee from 2014 to 2015 in Lubbock, Texas.
Education and Expertise
Danae Gibbs studied at Cedar Park High School from 2009 to 2012. She then attended Texas Tech University, where she pursued a Bachelor's degree in Restaurant, Hotel, and Institutional Management with a focus on the Lodging Track. Her studies spanned from 2012 to 2017, providing her with foundational knowledge and skills applicable to her career in customer service and hospitality.
Customer Service Skills
Danae Gibbs possesses over ten years of experience in serving guests in various capacities. She emphasizes creativity and positivity in her work, particularly in organizing resources and merchandise. Her passion lies in creating welcoming environments that encourage customers to book future events and gatherings, reflecting her commitment to enhancing customer experiences.