David Pagliai
About David Pagliai
David Pagliai is a Manager of Market Systems IT/OT at LCRA, with extensive experience in managing IT/OT solutions for the power sector. He has held various technical and managerial roles across several companies, including ERCOT, Sun Microsystems, and Texas Instruments.
Current Role at LCRA
David Pagliai serves as the Manager of Market Systems IT/OT at the Lower Colorado River Authority (LCRA) in Austin, TX. He has held this position since 2020, where he leads a team of IT/OT systems, application, and network administrators. His responsibilities include overseeing mission and business-critical IT/OT solutions tailored for wholesale power business units.
Previous Experience at ERCOT
Before joining LCRA, David Pagliai worked at the Electric Reliability Council of Texas (ERCOT) as the Manager of IT Support Services from 2011 to 2020. During his nine-year tenure in Taylor, TX, he managed IT support operations that were essential for the organization’s functionality in the energy sector.
Professional Background
David Pagliai has a diverse professional background, having held various technical and managerial roles across multiple organizations. He worked at Sun Microsystems as a District Technical Support Engineer from 2001 to 2004, and at Activant Solutions as Senior Manager of Technical Support from 2004 to 2008. His earlier experience includes positions at Texas Instruments as an Electrical Design Engineer/System Administrator from 1986 to 1992, and at Dell Computer Corporation as Manager of UNIX Platform Engineering from 1999 to 2001.
Education and Expertise
David Pagliai earned a Bachelor of Science in Electrical Engineering (BSEE) from Iowa State University, completing his degree from 1982 to 1986. His expertise lies in managing IT/OT solutions for the power industry, technical pre-sales, and vendor relations. He is recognized for his ability to communicate effectively with both technical and non-technical stakeholders.
Leadership and Skills
David Pagliai possesses a unique blend of technical, management, leadership, and customer support skills. He excels in building and managing high-performing technical teams and is experienced in metric preparation and presentation. His leadership capabilities extend to guiding teams in IT/OT systems and application management.