Josh Clark
About Josh Clark
Josh Clark is a Manager of Business & Systems Analysis at LCRA, where he has worked since 2021. He has a diverse background in technical support and business analysis, with previous roles at PowerSchool Group LLC and Accruent, and holds a Bachelor of Science in Astronomy and Astrophysics from Villanova University.
Work at LCRA
Josh Clark currently serves as the Manager of Business & Systems Analysis at LCRA, a position he has held since 2021. In this role, he focuses on enhancing business processes and improving systems analysis. Prior to this, he worked as an Ops & Business Analyst, Sr. at LCRA from 2020 to 2021, where he contributed to various operational improvements. His experience at LCRA reflects his commitment to optimizing interdepartmental communication and fostering effective business strategies.
Previous Experience at PowerSchool Group LLC
Josh Clark worked at PowerSchool Group LLC from 2015 to 2020, where he held several positions, including Manager of Technical Support and Senior Manager of Technical Support. His tenure lasted four years in total, during which he developed strong skills in customer satisfaction and technical support management. His leadership in these roles contributed to the overall efficiency and effectiveness of the support team.
Consulting Experience at Accruent
Before joining PowerSchool Group LLC, Josh Clark worked as a Consultant at Accruent from 2012 to 2015. This three-year experience in the Austin, Texas Area allowed him to develop a robust understanding of business analysis and consulting practices. His role involved working closely with clients to improve their operational processes and systems.
Education and Expertise
Josh Clark earned a Bachelor of Science (B.S.) degree from Villanova University, where he majored in Astronomy and Astrophysics with minors in Physics and Mathematics. His educational background provides him with a strong analytical foundation, which he applies in his professional roles. His expertise encompasses management, leadership, customer satisfaction, and process improvement.
Background in Technical Support and Business Analysis
Josh Clark possesses a diverse background that combines technical support and business analysis. His experience in these fields equips him with a comprehensive understanding of both customer service and operational efficiency. This unique combination of skills enhances his ability to lead teams and implement effective solutions in his current and previous roles.