Kate Ortega
About Kate Ortega
Kate Ortega is a Service Quality and Planning Manager at LCRA, where she has worked since 2020. She has a background in business analysis and has held various roles in the computer software industry, including positions at Starmount, Cigna, and Infor.
Current Role at LCRA
Kate Ortega serves as the Service Quality and Planning Manager at the Lower Colorado River Authority (LCRA) since 2020. In this role, she is responsible for overseeing service quality initiatives and planning processes. Her position involves collaborating with various functional teams to ensure effective project execution from inception to deployment. Kate's expertise in service quality management contributes to the overall efficiency and effectiveness of LCRA's operations.
Previous Experience in Business Analysis
Prior to her current role, Kate Ortega held several positions in business analysis. She worked at Cigna as a Senior Business Analyst from 2018 to 2020, where she focused on analyzing business needs and improving processes. Before that, she was a Business Analyst at Infor from 2016 to 2018, contributing to software solutions. Additionally, she worked at Starmount as a Business Analyst from 2014 to 2016, where she gained valuable experience in the computer software industry.
Early Career and Event Management
Kate Ortega began her career at CMP Management, Inc. as an Event Associate from 2012 to 2014. In this role, she was involved in organizing and managing events, which provided her with foundational skills in project management and customer engagement. Additionally, she briefly served as a Release Administrator at Starmount in 2014, further enhancing her experience in the software industry.
Educational Background
Kate Ortega holds a Bachelor of Business Administration (BBA) from The University of Texas at Austin. She studied Marketing during her undergraduate years, completing her degree from 2008 to 2012. Her education provided her with a strong foundation in business principles, which she has applied throughout her career in various analytical and managerial roles.
Skills and Expertise
Kate Ortega possesses a strong background in requirements analysis and customer relationship management within the computer software industry. Her ability to collaborate effectively with cross-functional teams has been a key aspect of her professional success. Kate's experience spans multiple roles that have equipped her with a diverse skill set, enabling her to contribute significantly to her current position at LCRA.