Brendan Sole
About Brendan Sole
Brendan Sole is a CS Team Leader Medium Traffic at Lead Forensics, with a diverse career in hospitality management and customer service. He has held various roles at Emirates Spinnaker Tower and Lead Forensics, and he possesses a strong background in training and team leadership.
Current Role at Lead Forensics
Brendan Sole serves as the CS Team Leader Medium Traffic at Lead Forensics. He has held this position since 2021, contributing to the company's customer service operations in Portsmouth, England. His role involves overseeing medium traffic customer service initiatives, ensuring effective communication and support for clients.
Previous Experience at Lead Forensics
Brendan Sole has held multiple positions at Lead Forensics. He worked as the Social Connections Manager for one month in 2021 and later served as the SME Social Prospecting Manager for Global Markets for five months in the same year. Additionally, he was the Social Prospecting Team Leader from 2020 to 2021 for eight months, demonstrating his expertise in social prospecting and customer engagement.
Career Background in Hospitality Management
Brendan Sole has a diverse career in hospitality management. He worked at Emirates Spinnaker Tower in various roles, including Duty Manager and Head of Training from 2016 to 2020, and held positions such as Banqueting Supervisor and Corporate Team Leader. His experience also includes being a Bar Manager at Fuller, Smith & Turner and a Team Leader at Stonegate Pub Company Limited.
Educational Background
Brendan Sole has a solid educational foundation in hospitality management. He studied at Highbury College, earning a Foundation degree in Hospitality Management with Tourism from 2008 to 2010. He furthered his education at the University of Portsmouth, where he achieved a Bachelor of Arts (BA) in Hospitality Management with Tourism in 2011. Additionally, he completed a High School Diploma in Education at Highbury College in 2020.
Personal Interests and Achievements
Brendan Sole is recognized as an award-winning trainer and has a passion for music and dolphins. His interests extend to the Miami Dolphins NFL team and dancing, although he humorously considers himself a 'failed dancer'. His diverse interests complement his professional background in customer service and hospitality.