Cherri Smith Jones
About Cherri Smith Jones
Cherri Smith Jones is a Customer Success Manager at Lead Forensics and has held various roles in customer service and law enforcement across different locations. Her professional background includes positions at the City of Sandy Springs, Bermuda Police Service, and Sales Concepts Incorporated.
Current Role at Lead Forensics
Cherri Smith Jones serves as a Customer Success Manager at Lead Forensics, a position she has held since 2019. In this role, she focuses on enhancing customer satisfaction and ensuring clients achieve their desired outcomes using the company's services. Her responsibilities include managing client relationships, providing support, and facilitating communication between clients and the company.
Previous Experience in Customer Service and Sales
Before joining Lead Forensics, Cherri worked at Rubicon Global as an Account Executive starting in 2018. In this role, she was responsible for managing client accounts and driving sales initiatives. Additionally, she served as a National Sales Representative at Sales Concepts Incorporated from 2017 to 2018, where she focused on sales strategies and customer engagement.
Background in Law Enforcement
Cherri has a background in law enforcement, having worked as a Police Officer for the Bermuda Police Service from 2005 to 2010. This experience provided her with skills in communication, problem-solving, and crisis management. Her tenure in this role spanned five years and took place in Madrid, Spain.
Early Career in Records Management
Cherri's career also includes a role as a Records Clerk for the City of Sandy Springs, where she worked for four months in 2016. This position involved managing and organizing records, contributing to the efficiency of the city's administrative functions.
Education Background
Cherri studied at the University of Makeup in 2013. The specifics of her studies and the duration of her education at this institution are not detailed.