Claire Holdsworth
About Claire Holdsworth
Claire Holdsworth is an IT Systems Administrator with extensive experience in IT infrastructure and support roles. She has worked for companies such as SSE plc and Synamedia, and currently serves at Lead Forensics, specializing in various technologies including Citrix, VMware, and NetApp.
Work at Lead Forensics
Claire Holdsworth has been employed at Lead Forensics as an IT Systems Administrator since 2021. In this role, she is responsible for managing IT systems and ensuring their optimal performance. Her work involves troubleshooting issues, maintaining system integrity, and supporting users within the organization. She has contributed to the overall efficiency of IT operations at Lead Forensics, leveraging her extensive background in IT infrastructure.
Previous Experience at SSE plc
Claire Holdsworth worked at SSE plc for a decade, from 2009 to 2019, in various IT roles. She began as a 2nd Line IT Infrastructure Support Analyst, providing technical support and infrastructure management. Prior to this, she served in the Information Technology Service Desk for one year, assisting users with IT-related inquiries. In 2019, she transitioned to the role of Messaging Administrator for a period of nine months, focusing on messaging systems and user support.
Experience at Synamedia
Holdsworth was employed at Synamedia as a Storage Systems Administrator within the Business Technology Group Platform Services Team from 2019 to 2020. During her nine-month tenure, she managed storage systems and contributed to the maintenance of technology platforms. This role enhanced her skills in IT system administration and provided her with valuable experience in a dynamic work environment.
Education and Expertise
Claire Holdsworth earned her Bachelor’s Degree in Geological Hazards from the University of Portsmouth, where she studied from 2003 to 2006. In addition to her academic background, she has developed expertise in managing and configuring Citrix Xenapp and Citrix Access Gateway. She is experienced in RSA user account and authentication agent administration, and she possesses skills in VMware vSphere and NetApp technologies.
Technical Skills and Proficiencies
Holdsworth is proficient in various technical tools and systems. She is familiar with service desk ticketing software, including ServiceNow, Infoman, Remedy, and Fresh. Her skills extend to managing HP ILO Management, HP System Management, HP Array Configuration, and HP SIM. Additionally, she is experienced in using Tivoli Storage Manager for backups and file restores, and she has some exposure to Veritas Enterprise Vault and IIS administration.