Corinne Anderson
About Corinne Anderson
Corinne Anderson is the Customer Success Team Lead at Lead Forensics in Atlanta, where she has worked since 2014. She has a diverse background in recruitment and customer support, having held various roles in companies such as BMW Financial Services and GIST.
Current Role at Lead Forensics
Corinne Anderson serves as the Customer Success Team Lead at Lead Forensics in Atlanta. She has been in this position since 2014, contributing to the company's focus on customer retention and success. In her role, she transitioned from Customer Support to Learning and Development Manager, emphasizing employee skill enhancement and customer interaction. Her leadership has been instrumental in establishing the support team in the Atlanta office, which she developed over four years.
Previous Experience in Recruitment and Administration
Corinne Anderson has a diverse background in recruitment and administration. She worked as a Recruitment Consultant at Wild Recruitment Ltd for four months in 2013 and at Office Angels for seven months in the same year. Additionally, she held the position of Branch Administrator at Danwood for three months in 2013. Her earlier roles include serving as a Payout Administrator at BMW Financial Services (GB) Ltd for six months in 2008 and as an Assistant Manager at GIST from 2008 to 2011.
Educational Background
Corinne Anderson completed her secondary education at Courtmoor Secondary School, where she achieved her GCSEs from 2000 to 2005. She then attended Farnborough Sixth Form College from 2005 to 2007, obtaining A-Level and AS Level qualifications. This educational foundation has supported her career development in various roles across different industries.
Career Progression and Achievements
Corinne Anderson's career has seen significant progression, particularly at Lead Forensics. After relocating to Atlanta in September 2015, she was promoted to Vice President of Customer Support USA. In this capacity, she has focused on maximizing retention performance through effective customer success strategies. Her mission has been to transform Customer Success Managers into experts in sales, marketing, and the Lead Forensics product, enhancing the overall customer experience.