Diana A.

Technical Support Analyst @ Lead Forensics

About Diana A.

Diana A. is a Technical Support Analyst at Lead Forensics in Fareham, England, with a strong background in data analysis and SQL. She has worked in various roles related to IT support and database coordination, and has a passion for data and analytics.

Work at Lead Forensics

Diana A. has been employed at Lead Forensics as a Technical Support Analyst since 2020. In this role, she provides technical assistance and support to clients, ensuring the effective use of the company's software solutions. Her position is based in Fareham, England, where she has contributed to the company's operations for four years.

Previous Employment Experience

Before joining Lead Forensics, Diana A. worked at FatFace as an IT Applications/Integrations Support Analyst from 2019 to 2020. In this capacity, she supported IT applications and integrations. Prior to that, she served as a Database Coordinator at Warmafloor from 2016 to 2019, where she managed database-related tasks. Additionally, she worked as an Administrator & Assistant Manager at Pizarro Restaurant from 2013 to 2014.

Education and Expertise

Diana A. has a background in data analysis, specializing in SQL and KPI reporting. She studied Querying Data with Transact-SQL (M20761) at QA London, achieving SQL Server Management Studio certification in 2020. She also completed various online courses, including Excel Data Visualization in 2017 and Microsoft Outlook 2010 since 2016. Her educational foundation includes GCSEs in Mathematics and English from Salvador Dali High School in Madrid, Spain.

Skills and Specializations

Diana A. possesses strong skills in data analysis and application coordination. She has a passion for data and analytics, which complements her technical support role. Her experience includes extensive customer service and account administration, enabling her to work effectively both independently and as part of a team.

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