Emma Boucher
About Emma Boucher
Emma Boucher serves as the Head of Business Operations at Lead Forensics, having progressed through various roles within the company since 2018. She holds a Master of Science in Sports Management and has experience in customer service and sports coordination.
Current Role at Lead Forensics
Emma Boucher serves as the Head of Business Operations at Lead Forensics, a position she has held since 2024. Prior to this role, she worked as an Operations Manager and Front of House/Operations Assistant at the same company, starting in 2019 and 2018 respectively. Her experience at Lead Forensics spans multiple positions, showcasing her growth within the organization.
Previous Experience in Customer Service
Before joining Lead Forensics, Emma Boucher worked at Halfords as a Customer Service Sales Assistant from 2012 to 2013. This role contributed to her understanding of customer relations and service delivery, skills that are valuable in her current position.
Educational Background in Sports Management
Emma Boucher studied at the University of Portsmouth, where she earned a Master of Science (MSc) in Sports Management from 2016 to 2017. She also holds a Bachelor of Science (BSc) in Sports Development, which she completed from 2013 to 2016. Her educational background provides a strong foundation for her career in business operations.
Involvement in University Sports Programs
Emma Boucher was actively involved in sports programs at the University of Portsmouth. She served as the University Tennis Ambassador from 2014 to 2016 and later as the University Tennis Coordinator from 2016 to 2018. These roles allowed her to develop leadership and organizational skills in a sports context.
Coaching Experience with Active Communities Network
Emma Boucher worked as a SERVES Tennis Coach at Active Communities Network from 2016 to 2018. This position involved coaching and mentoring, further enhancing her skills in sports management and community engagement.