Frankie Talbot
About Frankie Talbot
Frankie Talbot is a Senior Customer Success Manager at Lead Forensics, where he has worked since 2024. He has a diverse professional background, including roles in sales support, onboarding, and operations across various companies in the UK.
Current Role at Lead Forensics
Frankie Talbot serves as a Senior Customer Success Manager at Lead Forensics, a position held since 2024. In this role, Talbot is responsible for ensuring customer satisfaction and success, leveraging expertise gained from previous positions. The role is based in Portsmouth, England, where Talbot focuses on enhancing customer experiences and driving product adoption.
Previous Experience at LeasePlan
Prior to the current role, Frankie Talbot worked at LeasePlan as an International Sales Support Manager from 2021 to 2023. During this two-year tenure in Slough, England, Talbot provided support for international sales operations. Additionally, Talbot served as Chair for the Disability & Neuro-diversity initiative at LeasePlan, promoting inclusivity within the organization.
Experience at Alphabet GB
Frankie Talbot held multiple roles at Alphabet GB, starting as a Customer Service Executive in 2016 for six months. Talbot then progressed to the position of First Contact Executive - Corporate from 2017 to 2021, where responsibilities included managing corporate client interactions. This four-year experience in Farnborough, England, contributed to Talbot's customer service and sales skills.
Educational Background
Frankie Talbot studied at HSDC Havant & South Downs from 2008 to 2010, focusing on journalism, politics, and media. Talbot achieved a qualification in Print and Publishing during this two-year program. Earlier education was completed at Oaklands Catholic School and Sixth Form College from 2003 to 2008.
Diversity and Inclusion Initiatives
While at BMW Group from 2018 to 2021, Frankie Talbot was a founding member of the Diversity & Inclusion Group known as Ability & Beyond. This initiative aimed to foster an inclusive environment for individuals with disabilities and neuro-diversity. Talbot's involvement in such initiatives reflects a commitment to promoting diversity in the workplace.