Lucy Murrell
About Lucy Murrell
Lucy Murrell is a Customer Success Manager at Lead Forensics, where she has worked since 2020. She has a diverse background in event coordination and administration, having held various roles at organizations such as Portsmouth Football Club and Luton Hoo Hotel.
Current Role at Lead Forensics
Lucy Murrell has been serving as a Customer Success Manager at Lead Forensics since 2020. In this role, she is responsible for ensuring customer satisfaction and success, working closely with clients to optimize their use of the company's services. Her focus is on building strong relationships and providing support to enhance customer experiences.
Previous Experience in Customer Service and Coordination
Before her current position, Lucy held various roles that contributed to her expertise in customer service and event coordination. She worked as an Operations Co-ordinator at Gate Retail Onboard from 2012 to 2014 and as a Receptionist/Administrator at Portsmouth Football Club Ltd from 2007 to 2010. Her experience in these roles helped her develop strong organizational and communication skills.
Event Coordination Experience
Lucy has extensive experience in event coordination. She worked as an Event Co-ordinator at The Concorde Club & Ellington Lodge Hotel from 2010 to 2012 and later at Luton Hoo Hotel, Golf & Spa from 2014 to 2016. Additionally, she served as a Sales and Events Co-ordinator at Solentforts.com from 2016 to 2020. These positions involved planning and executing various events, showcasing her ability to manage multiple tasks effectively.
Educational Background
Lucy Murrell studied at Alton College, where she gained foundational knowledge and skills relevant to her career. She also attended Amery Hill School, completing her secondary education. Her educational background has supported her professional development in customer service and event management.