Lyla Critchett
About Lyla Critchett
Lyla Critchett serves as the Social Prospecting Manager for European Markets at Lead Forensics, a position she has held since 2021. With a background in customer service and bartending, she also organizes webinars focused on customer retention strategies.
Work at Lead Forensics
Lyla Critchett serves as the Social Prospecting Manager for European Markets at Lead Forensics. She has held this position since 2021, contributing to the company's efforts in engaging with B2B businesses. In her role, she actively discusses potential collaborations and solutions that Lead Forensics offers to enhance customer engagement and retention.
Previous Work Experience
Before joining Lead Forensics, Lyla Critchett gained extensive experience in the hospitality sector. She worked as a bartender at Butlin's for six months in 2015, followed by a year at The Pelham Arms from 2017 to 2018. Additionally, she served as a Customer Service Assistant at The Co-Operative Food for three months in 2016 and spent three years bartending at Greene King from 2018 to 2021.
Education and Expertise
Lyla Critchett achieved a Higher National Diploma in Mathematics at the University of Chichester, where she studied from 2016 to 2019. Prior to this, she completed her A Levels at Havant & South Downs College from 2013 to 2015. She also attended City of Portsmouth Girls School, where she earned 12 GCSEs with grades A*-B, including subjects such as Maths, English, and Science.
Webinars and Customer Retention Strategies
Lyla Critchett organizes webinars focused on customer retention strategies. One notable webinar is titled 'Customer Retention: Strategies for Success in a Transformed World.' Through these initiatives, she aims to share insights and best practices that can help businesses improve their customer retention efforts.