Mark Lawson
About Mark Lawson
Mark Lawson is a Customer Success Executive at Lead Forensics, where he has worked since 2022. He has a diverse background in customer service and management, with previous roles at Retail Marketing Group and Sainsbury's, and holds a 2:1 Law LLB degree from the University of Winchester.
Work at Lead Forensics
Mark Lawson has been employed at Lead Forensics as a Customer Success Executive since 2022. In this role, he focuses on enhancing customer satisfaction and ensuring that clients achieve their desired outcomes through the company's services. His responsibilities include building strong relationships with clients and providing innovative solutions to meet their needs.
Previous Experience in Retail Marketing
Prior to his current position, Mark Lawson worked at Retail Marketing Group (RMG) in various roles. He served as a Product Ambassador from 2016 to 2018, followed by a position as Regional Ambassador from 2019 to 2021. Additionally, he was a Team Leader at RMG for 9 months in 2016. These roles contributed to his expertise in customer engagement and product promotion.
Background in Team Leadership
Mark Lawson has a background in team leadership, having worked as a Team Leader at Sainsbury's for 11 months in 2015-2016. He also held the position of Assistant Manager at Burger King® for 10 months in 2016. These experiences helped him develop key skills in communication, training, and effective planning.
Education and Expertise
Mark Lawson studied at the University of Winchester, where he earned a Bachelor of Laws (LLB) degree from 2012 to 2015. He achieved a 2:1 classification, which enhanced his skills in researching, problem-solving, and presenting. Prior to this, he attended Peter Symonds College, where he completed A Levels in Law, Business Studies, Citizenship, History, and General Studies.
Skills and Personal Attributes
Mark Lawson possesses a self-motivating attitude that drives his work ethic. He has a strong passion for learning and development, which reflects in his approach to delivering results. His managerial roles have allowed him to develop key skills in time management and effective planning, further enhancing his professional capabilities.