Richard H.
About Richard H.
Richard H. is a System Administrator with extensive experience in IT infrastructure and support. He has worked for various organizations, including MITIE Group PLC and Lead Forensics, and has expertise in cloud infrastructure, load balancing, and security measures.
Current Role at Lead Forensics
Richard H. serves as a System Administrator at Lead Forensics, a position he has held since 2015. In this role, he is responsible for managing and optimizing the company's IT infrastructure. His focus includes ensuring system reliability and performance, which is critical for the operations of Lead Forensics.
Previous Experience at MITIE Group PLC
Richard H. worked at MITIE Group PLC from 2010 to 2015 in Bristol, United Kingdom. He held two positions during his tenure: Senior IT Operational Support Specialist from 2010 to 2012 and Senior IT Infrastructure Specialist from 2012 to 2015. His roles involved overseeing IT operations and infrastructure, contributing to the company's technological advancements.
Background in IT Support Roles
Prior to his work at MITIE Group PLC, Richard H. gained experience as a 2nd Line IT Support Analyst/Shift Lead at Clinical Solutions from 2006 to 2008. He also worked as a 2nd Line Technical Support Analyst at Dalkia PLC from 2007 to 2009. These positions provided him with foundational skills in IT support and troubleshooting.
Educational Qualifications in Computer Science
Richard H. studied Computer Science at Portsmouth University, where he earned a Bachelor of Science with Honours (BSc Hons) from 2001 to 2006. His education equipped him with the theoretical and practical knowledge necessary for a career in IT and systems administration.
Technical Expertise and Projects
Richard H. has extensive technical expertise, particularly in deploying high availability KEMP Load balancers and designing AWS Cloud VPCs. He has led significant projects, including a major migration of 12,000 users to MS Exchange. His skills also include deploying IIS WebFarms and implementing Nagios Monitoring for performance tracking.