Samantha Drain
About Samantha Drain
Samantha Drain is a Customer Success Manager at Lead Forensics in Bournemouth, United Kingdom, where she has worked since 2019. She specializes in integrating Lead Forensics software into clients' sales and marketing processes to improve business operations.
Work at Lead Forensics
Samantha Drain has served as a Customer Success Manager at Lead Forensics since 2019. In this role, she specializes in integrating Lead Forensics software into clients' sales and marketing processes. Her focus is on enhancing business operations for clients, ensuring they maximize the value of the software. Samantha provides specialist advice to clients, aiming to achieve a healthy return on investment with the software solutions offered by Lead Forensics.
Previous Employment Experience
Prior to her current role, Samantha Drain held several positions in the sales and marketing sector. She worked at Peach Telecom Ltd as a Sales representative for nine months in 2012. Following this, she was employed at Matrix IT Solutions Ltd as a Sales and Marketing Executive from 2013 to 2017. She then transitioned to SEE Change Happen, where she served as a Business Development Manager from 2017 to 2019. This diverse experience has contributed to her expertise in customer relationship management.
Education and Expertise
Samantha Drain studied at St Vincent College, where she focused on Selling Skills and Sales Operations, achieving an A Level. Earlier, she attended Crofton Senior School from 2003 to 2008. Her educational background, combined with her extensive experience in the information technology and services industry, has equipped her with the skills necessary for effective business planning and customer relationship management.
Background in Information Technology
Samantha Drain has a strong background in the information technology and services industry. Her work has primarily focused on customer relationship management and business planning. This foundation has enabled her to effectively support clients in integrating technology solutions into their business processes, thereby enhancing operational efficiency.