Seth Collins
About Seth Collins
Seth Collins is a Customer Success Manager at Lead Forensics, where he has worked since 2021 in Atlanta, Georgia. He has extensive experience in customer success and sales, having held various roles at Building Systems Design, Inc. and Automated Systems Design, Inc.
Current Role at Lead Forensics
Seth Collins has been serving as a Customer Success Manager at Lead Forensics since 2021. In this role, he focuses on enhancing customer satisfaction and ensuring clients derive maximum value from the company's services. His position is based in Atlanta, Georgia, where he has been actively involved in fostering client relationships and driving customer engagement strategies.
Previous Experience in Customer Success
Before joining Lead Forensics, Seth Collins worked at Building Systems Design, Inc. for eight years. He held multiple roles, including Customer Success Manager for BPM Services, National Account Manager, and Product Consultant. His experience in these positions contributed to his expertise in managing client accounts and delivering tailored solutions to meet customer needs.
Sales Experience at Automated Systems Design, Inc.
Seth Collins served as a Senior Sales Account Executive at Automated Systems Design, Inc. from 2019 to 2021. In this role, he was responsible for managing sales accounts and developing strategies to increase revenue. His tenure in this position further solidified his skills in sales and customer relationship management.
Educational Background in Industrial Technology
Seth Collins earned a Bachelor’s degree in Industrial Technology: Construction from Fitchburg State University. He attended the university from 1995 to 2000, completing his studies over a five-year period. This educational background provided him with a solid foundation in technology and construction, which has been beneficial in his professional roles.