Stephen Pannell Knight
About Stephen Pannell Knight
Stephen Pannell Knight is a Data Verification Administrator at Lead Forensics, with a diverse work history in customer service and administration. He has held various positions across several companies in the UK and has a background in media studies and customer service qualifications.
Current Role at Lead Forensics
Stephen Pannell Knight serves as a Data Verification Administrator at Lead Forensics, a position he has held since 2021. In this role, he is responsible for ensuring the accuracy and integrity of data within the organization. His work contributes to the company's ability to provide reliable data solutions to clients. Lead Forensics is known for its focus on helping businesses identify and connect with potential customers through data-driven insights.
Previous Experience in Customer Service
Prior to his current role, Stephen worked in various customer service positions. He was a Customer Service Representative at British Gas from 2010 to 2012, where he handled customer inquiries and provided support. He also worked as a Senior Service Desk Operator at Herbert Retail from 2006 to 2010, gaining valuable experience in technical support and customer interaction. Additionally, he served as a Telemarketer at Thomas Sanderson from 2013 to 2014 and as a Canvasser at npower from 2012 to 2013.
Education and Qualifications
Stephen Pannell Knight has a diverse educational background. He studied at West Suffolk College, achieving a BTEC National Diploma in Media Studies from 1995 to 1997. He also attended Constant Browning Edmonds, where he completed several NVQ qualifications, including NVQ Level 2 in Customer Service and Telephone Selling in 1999, and NVQ Level 3 in Administration in 2003. Additionally, he earned his GCSE at Castle Manor Academy from 1992 to 1995.
Professional Development and Skills
Throughout his career, Stephen has developed a range of skills relevant to customer service and administration. His experience includes managing customer interactions, data verification, and technical support. His qualifications in customer service and administration reflect his commitment to professional development. These skills have been applied in various roles, including his long tenure as a Senior Administrator at Ascenti from 2014 to 2021.
Personal Interests and Activities
Outside of his professional life, Stephen enjoys helping at a dairy farm where his partner works during evenings and weekends. He has a personal interest in P&O and Cunard Cruises, indicating a passion for travel and exploration. Additionally, he enjoys cooking and baking, which reflects his creativity and interest in culinary arts.