Steven B.
About Steven B.
Steven B. serves as a Senior Customer Success Manager at Lead Forensics, a position he has held since 2021. He has a diverse background in customer success and account management, with previous roles at Commissions Inc., U.S. Bank, Autotrader US, and First Data.
Current Role at Lead Forensics
Steven B. currently serves as a Senior Customer Success Manager at Lead Forensics. He has held this position since 2021. In this role, he focuses on enhancing customer satisfaction and ensuring clients maximize the value of the company's services.
Previous Experience at Commissions Inc.
Before joining Lead Forensics, Steven B. worked at Commissions Inc. (CINC) as a Strategic Success Manager from 2014 to 2018. During his four years in this role, he was responsible for developing strategies to improve client success and engagement in Marietta, GA.
Experience at U.S. Bank
Steven B. was employed at U.S. Bank as a Client Account Manager from 2019 to 2021. In this position, he managed client accounts and worked to enhance customer relationships across the United States for a duration of two years.
Educational Background in Management Information Systems
Steven B. studied at Albany State University, where he earned a Bachelor's degree in Management Information Systems. His studies spanned from 1993 to 1998, providing him with a solid foundation in both management and technology.
Past Roles at Autotrader US and First Data
Steven B. has held various positions prior to his current role, including Account Manager at Autotrader US from 2006 to 2008 and Regional Sales Coordinator at First Data from 2009 to 2011. These roles contributed to his extensive experience in customer management and sales coordination.