Sue Marsland
About Sue Marsland
Sue Marsland is a Senior Credit Controller with a decade of experience at Lead Forensics, where she manages debt for 500 customers in the UK and USA. She has a background in Accounting and Finance from the University of Southampton and has worked in various industries, including recruitment and manufacturing.
Current Role at Lead Forensics
Sue Marsland serves as a Senior Credit Controller at Lead Forensics since 2014. In this role, she manages the debt of 500 customers across the UK and USA. Her responsibilities include minimizing bad debt risk and ensuring the accurate allocation of payments. She oversees direct debit (DD) and automated clearing house (ACH) payments, which are critical for maintaining financial accuracy and efficiency.
Previous Experience at Utilita Energy Ltd.
Prior to her current position, Sue Marsland worked as a Credit Control Supervisor at Utilita Energy Ltd. for five months in 2014. During her tenure in Winchester, she gained valuable experience in credit control, further developing her skills in managing customer accounts and debt recovery.
Educational Background in Accounting and Finance
Sue Marsland studied at the University of Southampton from 1995 to 1998, where she earned a Higher National Diploma (HND) in Business & Finance. This educational foundation provided her with essential knowledge in accounting and finance, which she applies in her current role.
Diverse Industry Experience
Sue Marsland has accumulated extensive experience in credit control across various industries, including recruitment, security, manufacturing, and marketing. This diverse background has equipped her with the ability to adapt credit control strategies to meet the needs of different sectors and customer bases.
Cultural Adaptability in Credit Control
With experience managing credit control for both European and American customers, Sue Marsland has developed strategies that accommodate cultural differences. This adaptability is crucial for effective communication and relationship management in her role as a Senior Credit Controller.