Tom James
About Tom James
Tom James serves as the Chief Customer Officer at Lead Forensics, where he oversees customer strategy. With over 20 years of experience in the SaaS MarTech and Lead Generation industries, he has held various leadership roles throughout his career.
Current Role at Lead Forensics
Tom James serves as the Chief Customer Officer at Lead Forensics, a position he has held since 2023. In this role, he is responsible for developing and implementing customer strategy to enhance client engagement and satisfaction. His leadership contributes to the company's focus on delivering effective solutions in the SaaS MarTech and Lead Generation sectors.
Previous Experience in Sales and Management
Before his current position, Tom James worked at Lead Forensics as the Enterprise Sales Director from 2020 to 2023. His career also includes significant roles at MarketMakers, where he served as Sales Director from 2005 to 2018 and as Managing Director from 2018 to 2019. His experience spans over 20 years in various sales and management positions, demonstrating a strong background in leading teams in dynamic environments.
Early Career Background
Tom James began his career at Global, where he held several positions including Sales Executive, Inventory Analyst, and Inventory Planning Manager from 2000 to 2005. This early experience laid the foundation for his extensive career in sales and management within the technology sector.
Educational Background
Tom James completed his A-Levels at Horndean Sixth Form, studying English Literature, Media Studies, and Business Studies from 1998 to 2000. He also attended Horndean Community School from 1994 to 1998. His educational background supports his expertise in customer strategy and management.
Leadership Experience
Throughout his career, Tom James has demonstrated leadership capabilities by managing teams ranging from 5 to 250 individuals. His experience in fast-paced environments showcases his ability to adapt and lead effectively in various organizational settings.