Tom Mayhead
About Tom Mayhead
Tom Mayhead serves as the Team Leader at Lead Forensics in Portsmouth, England, a position he has held since 2019. He has extensive experience in customer success and team management, having worked in various roles at Lead Forensics and SSE plc over the past two decades.
Work at Lead Forensics
Tom Mayhead has been a Team Leader at Lead Forensics since 2019, contributing to the company for five years in Portsmouth, England. His career at Lead Forensics began in 2015 when he joined as a Customer Success Manager, a role he held for one year. He progressed to various positions, including Implementation Team Lead and Senior Customer Success Manager, before assuming his current leadership role.
Previous Roles at Lead Forensics
Before becoming Team Leader, Tom held several positions at Lead Forensics. He served as Customer Success Team Leader for three months in 2018 and as Implementation Manager for six months in 2017. His experience in customer success roles has been integral to his development within the company.
Career Background at SSE plc
Tom Mayhead worked at SSE plc for several years in various roles. He served as a Team Manager from 2005 to 2009 and again from 2010 to 2012. Additionally, he held the position of Corporate Trainer for one year and worked as a Customer Relations Representative and Customer Service Representative during his tenure.
Education and Qualifications
Tom studied at Portsmouth College from 1996 to 1998, where he completed A Levels in English Language, Geography, and Geology. This educational background has contributed to his professional skills in communication and management.
Sales and Marketing Experience
In addition to his roles in customer success and management, Tom worked as a Sales & Marketing Executive at Go On Go Out for ten months in 2015. This experience provided him with insights into sales strategies and marketing initiatives.