Client Success Geoffrey Mcbride
About Client Success Geoffrey Mcbride
Geoffrey Mcbride is a Senior Client Success Manager at Leadgenius, where he leads a global team of 20 Project Managers and focuses on client success and product improvement. He holds a Bachelor of Arts in Media Studies and Communication from the University of North Carolina Wilmington and has extensive experience in client management across various industries.
Work at LeadGenius
Geoffrey McBride has been serving as the Senior Client Success Manager at LeadGenius since 2016. In this role, he manages a global team of 20 Project Managers, focusing on enhancing client success and product improvement. His responsibilities include conducting quarterly business reviews with C-level executives to strengthen client relationships and identify growth opportunities. McBride is also actively involved in storyboarding accounts to locate opportunities for upselling and cross-selling services.
Education and Expertise
Geoffrey McBride studied at the University of North Carolina Wilmington, where he earned a Bachelor of Arts degree in Media Studies and Communication from 1994 to 1998. His educational background provides a foundation for his expertise in client engagement and strategic management. McBride specializes in building company hierarchies to identify key decision makers and influencers, which enhances his effectiveness in strategic client interactions.
Professional Background
Prior to his current role, Geoffrey McBride held various positions in sales and account management. He worked at Verizon Wireless as a Senior Corporate Account Executive from 2011 to 2012 and as a Senior Government Account Executive from 2008 to 2010. He also served as a Software Sales Executive at Reachlocal from 2013 to 2014 and as a Senior Account Executive at Revel Systems from 2014 to 2016. His experience includes significant roles at Starwood Hotels & Resorts Worldwide, where he was a National Accounts Manager and a Corporate Sales Manager.
Achievements in Client Management
Geoffrey McBride has demonstrated significant contributions to client management at LeadGenius, contributing $30K in revenue year-to-date through strategic client management and service enhancements. His focus on client success and product improvement has positioned him as a key player in driving growth and maintaining strong client relationships.