Jacob Carter
About Jacob Carter
Jacob Carter is a Senior Technical Support Specialist at Leadpages, with a background in media production and technology. He has experience in customer sales and technical support, and enjoys exploring Vancouver Island.
Work at Leadpages
Jacob Carter currently holds the position of Senior Technical Support Specialist at Leadpages, a role he has occupied since 2022. In this capacity, he is part of a dynamic support team within a tech company recognized for its innovative approach. Prior to his current role, he served as a Client Support Specialist at Leadpages from 2020 to 2022, where he contributed to customer service and technical support initiatives.
Previous Experience in the Tech Industry
Before joining Leadpages, Jacob worked as a Customer Sales Manager at Ridebooker from 2017 to 2020. His responsibilities included managing customer interactions and sales processes in Whistler, BC. Additionally, he gained experience in the tech sector as a Production Assistant at Tech TV for one month in 2013, where he was involved in production activities.
Education and Expertise
Jacob Carter earned a Bachelor of Science (BS) degree in Media Production and Technology from the University of Central Lancashire, where he studied from 2010 to 2013. This educational background provided him with foundational knowledge and skills relevant to his roles in the tech industry.
Background in Customer Service
Jacob has a diverse background in customer service roles. He worked as a Client Support Specialist at Leadpages for two years before advancing to his current position. His experience also includes a role as Bar Staff at the Royal Military Academy Sandhurst from 2009 to 2010, where he developed customer interaction skills.
Interests and Activities
Outside of his professional commitments, Jacob enjoys exploring the offerings of Vancouver Island. His interest in the region complements his work in the tech industry, providing a balance between his personal and professional life.